RETURN POLICY

Last updated August 01, 2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within thirty (30) days of the purchase date.

 

RETURN PROCESS

 

To return an item, place the item securely in its original packaging, and mail your return to the following address:

 

Ultimate Scale Accessories LLC

Attn: Returns

1114 N Washington St  

ABERDEEN, SD 57401  

United States  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Shipping costs may be refunded at company's discretion.

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ninety (90) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

The following items cannot be returned or exchanged: 

 

     ●     Custom Items   

     ●     Items damaged due to user error   

     ●     Items that are the incorrect dimensions, style, color, or type for intended use     

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

602-635-0653 

ultimatescaleaccessories@outlook.com 

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