Last updated August 01, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Ultimate Scale Accessories LLC
1114 N Washington St
ABERDEEN, SD 57401
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Shipping costs may be refunded at company's discretion.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ninety (90) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Custom Items
● Items damaged due to user error
● Items that are the incorrect dimensions, style, color, or type for intended use
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: